Healthcare Library

Spanish Version


Telehealth; Telemedicine; Mobile health (mHealth); Remote patient monitoring; E-health

Telehealth is using electronic communications to provide or get health care services. You can get health care using phones, computers, or mobile devices. You find health information or talk with your health care provider using streaming media, video chats, email, or text messages. Your provider can use telehealth to remotely monitor your health with devices that can remotely record vital signs, medicine intake, and other health information. Your provider can also communicate with other providers using telehealth.

Telehealth is also called telemedicine.


Telehealth can make it quicker and easier to get or provide health services.


Here are just a few ways telehealth is used.

Email. You can use email to ask your provider questions or order prescription refills. If you get a test done, the results can be sent to your providers by email. Or, one provider can share and discuss results with another specialist. These may include:

  • X-rays
  • MRIs
  • Photos
  • Patient data
  • Video-exam clips

You can also share your personal health records by email with another provider. That means you do not have to wait for paper records to be mailed to you before your appointment.

Live video conferencing. You can make an appointment and use video chat to talk to your provider or join online support groups. During an office visit, you and your provider can use video chat to talk with a specialist about your care without everyone being in the same place.

Mhealth (mobile health). You can use a mobile device to talk with or text your provider. You can use health apps to track things like your blood sugar levels or diet and exercise results and share it with your providers. You can receive text or email reminders for appointments.

Remote patient monitoring (RPM). This allows your provider to monitor your health from afar. You keep devices to measure your heart, blood pressure, or blood glucose in your home. These devices collect data and send it to your provider to monitor your health. Using RPM can lower your chances of getting sick or needing to go to the hospital.

RPM can be used for long-term illnesses such as:

  • Diabetes
  • Heart disease
  • High blood pressure
  • Kidney disorders

Online health information. You can watch videos to learn specific skills to help you manage health conditions like diabetes or asthma. You can also read health information online to help you make informed decisions about your care with your provider.

With telehealth, your health information remains private. Providers must use computer software that keeps your health records safe.


Telehealth has many benefits. It can help:

  • You get care without traveling long distances if you live far from your doctor or medical center
  • You get expert care from a specialist in a different state or city
  • You save time and money spent on travelling
  • Older or disabled adults who have a hard time getting to appointments
  • You get regular monitoring of health problems without having to go in as often for appointments
  • Reduce hospitalizations and allow people with chronic disorders have more independence


Not all health insurance companies pay for all telehealth services. And services may be limited for people on Medicare or Medicaid. Also, states have different standards for what they will cover. It is a good idea to check with your insurance company to be sure telehealth services will be covered.


American Telemedicine Association website. Telehealth basics. Accessed June 1, 2018.

Health Resources and Services Administration website. Telehealth. Updated November 2015. Accessed June 1, 2018.

Rheuban KS, Krupinski EA. Understanding Telehealth. New York, NY: McGraw-Hill Education; 2018.

          Review Date: 5/12/2018

          Reviewed By: Laura J. Martin, MD, MPH, ABIM Board Certified in Internal Medicine and Hospice and Palliative Medicine, Atlanta, GA. Also reviewed by David Zieve, MD, MHA, Medical Director, Brenda Conaway, Editorial Director, and the A.D.A.M. Editorial team. 05-23-19: Editorial update.

          The information provided herein should not be used during any medical emergency or for the diagnosis or treatment of any medical condition. A licensed medical professional should be consulted for diagnosis and treatment of any and all medical conditions. Links to other sites are provided for information only -- they do not constitute endorsements of those other sites. © 1997- A.D.A.M., a business unit of Ebix, Inc. Any duplication or distribution of the information contained herein is strictly prohibited.




          A.D.A.M. content is best viewed in IE9 or above, Firefox and Google Chrome browser.
          Content is best viewed in IE9 or above, Firefox and Google Chrome browser.

          ways to give

          view all

          news room

          view all

          healthcare library

          view all
          Event Calendar

          Hunterdon Healthcare offers an array of educational events, including childbirth, healthy living and fitness classes.

          LEARN MORE
          Health and Wellness Centers

          Where health and fitness meet to help you stay healthy at every age.

          LEARN MORE
          Heart & Vascular

          Heart and Vascular Services Department brings world-class cardiovascular care to our community.

          LEARN MORE